Refund & Cancellation Policy

Last updated: 28 October 2026

1. Try before you buy

Every app has a free 7-day trial with full features, with no payment. We recommend trying it on your device and making sure it suits you before you buy.

2. All sales are final

Licences are digital products delivered instantly: the licence key is shown on the payment-success page and the app activates with it straight away. Therefore all sales are final, with no refunds or returns after purchase. This is common practice for digital products and is consistent with the exclusion of digital content from the right of withdrawal under Saudi e-commerce rules. There are no physical products to ship or return.

3. Technical support after purchase

• Lifetime licence: email support to fix problems and errors in the version you bought.
• With updates (yearly): email support, plus every update and new version during the paid year.

4. The only exceptions (full refund)

• Duplicate or erroneous charge: if you were charged more than once for the same order, or charged an amount you did not order.
• Key not delivered: if you were charged but did not receive a licence key, and support could not deliver it within 3 business days.

In these two cases the full amount is returned to the original payment method through the Moyasar payment gateway. It usually appears within 5 to 14 business days, depending on the card-issuing bank, and any licence issued for the order is revoked.

5. Cancellation

There are no automatically renewing subscriptions. The "with updates" licence simply expires after one year unless you renew it yourself, so there is nothing to cancel and nothing is charged without your request. You can cancel an order before payment by closing the payment page.

6. Contacting support

Email aboanas990@gmail.com with your order number (starts with ord_) or licence key, the email used at purchase, and a description of the problem. We reply within 3 business days.